NAV Team Blog: Discover new ways to analyze your Customer Service data

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Источник: https://cloudblogs.microsoft.com/dyn...-service-data/
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To run a digital contact center effectively, supervisors need up-to-the-minute insights on all the activity between agents and customers. With new enhancements to Microsoft Dynamics 365 Customer Service, it's easier than ever to find and customize the historical analytics you need to identify key areas for improvement.

The post Discover new ways to analyze your Customer Service data appeared first on Microsoft Dynamics 365 Blog.



Источник: https://cloudblogs.microsoft.com/dyn...-service-data/